Customer Service Interview Questions in Salt Lake City, UT | Glassdoor
Customer Service Interview Questions in Salt Lake City, UT

Customer Service Interview Questions in Salt Lake City, UT

As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.

Top Interview Questions

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What was your previous jobs and what did you do?

1 Answer

Do you have a background in IT?

1 Answer

Tell me about yourself.

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How did you deal with conflict with a coworker?

1 Answer

Have you ever bought or sold an item on eBay?

1 Answer

Tell me why you should get this job?

1 Answer

General work experience and history.

1 Answer

how many hours do you want to work?

1 Answer

"Have you worked in a call center?"

1 Answer

When did you have to break the rules to make a customer happy...

1 Answer