Customer Service Interview Questions in Salt Lake City, UT | Glassdoor
Customer Service Interview Questions in Salt Lake City, UT

Customer Service Interview Questions in Salt Lake City, UT

As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.

Top Interview Questions

Tell me a time when you dealt with a customer that didn't accept your answer?

What is my favorite hobby

1 Answer

What's your availability?

1 Answer

Normal interview questions

1 Answer

Describe a time you had to deal with a difficult customer.

Do you have a background in IT?

1 Answer

What expectations do you have from Apria Healthcare

1 Answer

Do you think you'd have a problem talking on the phone and using a computer at the same time?