"Business systems analysts work closely with a company's IT systems to optimize operations and maximize its business performance. Employers are looking for candidates with a combination of excellent IT and communication skills as well as an understanding of how the company conducts its business. In preparation for an interview, be ready to discuss your ability to manage multiple projects at once, offer advice around resource allocation, and influence clients to follow your recommendations."
What would you do with a difficult customer who is impossible to teach?
Use teaching methods and help from colleagues.