As a sales representative, your ability to speak to clients has a large impact on the company’s profits. Great interpersonal, listening, and marketing skills are all essential. As sales reps often encounter skeptical or difficult customers, employers will be looking to assess your ability to present a product with ease, counter objections, and bounce back from rejection. Be prepared to give a convincing sales pitch on one of the company's products or role-play a situation in which you have to persuade difficult customer.
If you were busy with a line and checking out a customer and another customer seemed to need some help what would you do?
If there was another associate I'd point out that they needed help, or politely tell the customer I'd be with them in just a moment and apologize.
I would ask another associate to help the customer but if the customer needed to know where the collared shirts were I would point them in the direction in which they were located