Customer Relations Interview Questions in San Francisco, CA

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CHG Healthcare
PR Manager was asked...March 19, 2013

Have you ever worked at a company with competing brands?

4 Answers

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Yes

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Yes

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No I have not but would love to learn more

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Buffalo Wild Wings

Have you ever been asked to do anything that you morally had an issue with?

4 Answers

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Yes, I was once asked to falsify a time record by a manager. I immediately reported it to his supervisor. Less

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Yes and declined

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CNA

Discuss experiences with conflict resolution.

2 Answers

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In my career as an employee relations professional I have always found it best to remain calm, gather facts, consult both parties, and then do my best to make an unbiased judgement which will hopefully benefit both parties. Less

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In my career I have learned to listen to both parties first. Prioritize my thought of action. Calmly speak to both parties and see if we can come to a agreement. Less

Fairfax County Public Schools

What has been your experience in handling teacher evaluation issues?

1 Answers

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My first responsibility is to protect the school's best interest, which is often making sure that the teacher is well taken care of. If a teacher is receiving bad evaluations I would investigate to make sure that the bad reports are not ot of the teacher's control and then address the issue to solve it either way: teacher's fault or not. Less

Gabriel Marketing Group

What kind of work environment do I work best in?

2 Answers

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Open/transparent, supportive, team

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Love escalations and technical support

Twilio

How well do you understand our technology and business offerings?

1 Answers

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You must do company research using a well-known and reliable source. State the obvious, but do not mention info that you attained from an unreliable source, or proprietary info. Less

Google

How many people using facebook in San Francisco at 2:30pm on a Friday?

47 Answers

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About 60 percent of adults (18+) Americans have a Facebook account. But we're talking San Francisco here--the Valhalla of Nerdery and all things internet--so lets bump that up to 80 percent (this 30 percent increase is justified by the fact that SF is 30 percent geekier than anywhere else...). For purposes of the question, let's limit this explicitly to the city of San Francisco--not the entire Bay Area. At night, SF is about 800,000 people strong. Let's assume a little over 20 percent of that population is either too old or young to use Facebook (it would be higher if mothers hadn't taken off FB...). Let's say that leaves 600,000 people (note: working with round numbers is better for these sorts of things). But then we have to take into account the fact people commute to and from SF! Nerds pour out into the South Bay, suits (e.g., bankers) come in from the East. I suspect the city population swells by 50 percent. If we toss in tourists and conference goers and everything else, 1 million people are in San Francisco at 2:30pm on a Friday. Eighty percent of those people use Facebook, so we have 800,000 possible Facebook users at that time. The final step is to figure out what percent of the 800,000 are using Facebook at 2:30pm. It's later in the day so I suspect it will be higher than at 11:00am. But I don't really have a good baseline to judge. When I walk around my office, roughly 10 to 20 percent of screens I see as around the office are on some non-work related thing at any time. Let's call that 15 percent and assume that all non-work related surfing by FB users includes some sort of use of FB. That means 120,000 people are using FB at 2:30pm on Friday in San Francisco. Less

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Answer?... more than are using Google+

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All of them. Facebook's corporate HQ is in Menlo Park, a suburb of San Francisco. So, anyone using Facebook is using "Facebook in San Francisco". Less

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Apple

What would you do if minutes before your shift your computer wouldn't turn on?

9 Answers

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I haven't had it yet but once I do I will update you with the answer soon after. :) Less

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They asked me STAR questions, that I wasn't prepared for. I studied Q&A on this entire site and he didn't ask me not one of those questions. I was shocked, thrown off and didn't get the offer. I'll be better prepared next time, with recorder on and everything, lol Less

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I didn't get any of the questions that people got either. The types of questions I got are in the above paragraph. Strengths, weaknesses, traits that o could bring to the company and behavior that I would bring to the position I'm applying for. I'm sorry you didn't get the offer. I was a nervous wreck throughout the entire ordeal thinking I didn't get it. Try again for regular at home. I saw some postings online dated for Jan 10 for Apple care . Best of luck to you. Less

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The Emirates Group

Tell me something about yourself

8 Answers

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My names are Robert UWIZEYIMANA I'm from Rwanda I have 29years with a bachelor's degree in Economics, but worked in hospitality company in a 5star Hotel called Kigali Serena Hotel where I meet with guests in my daily work, that why I prefer to be in that way of working in that domain, thank you Less

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Hi, I am Mohamed Nazlan, 27 years old from Colombo, Sri Lanka. Currently I am living in Dubai,United Arab Emirates. I have completed the Diploma in International Airlines Cabin Crew and Ground Handling and Recently Working as a General Manager for 3thousand6 Group Private Limited Company. I would be thrilled to Work with Emirates Group Thank you Less

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i am currently living in Bangladesh. I have 5 years experience of communication with foreigners all around the world. I have recently completed my intermediate in electrical. Less

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c

"Where did you grow up?"

7 Answers

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Unfortunate that I'm unable to find an option to edit my previous post. My career spans over 20 years in the financial arena in administrative and designing marketing collateral for global institutional asset management firms. It a sad situation where individuals such as this "marketing manager" are in positions of power to decide who moves to the next level in the interview process. It's an unfortunate truth that indeed "mediocrity rises". Less

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Can you elaborate on the excel test you took?

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Puerto Rico

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