Case Manager Interview Questions in San Francisco, CA | Glassdoor

Case Manager Interview Questions in San Francisco, CA

"As a case manager, you're responsible for assessing and providing guidance for the physical and mental health issues of individuals and families. Employers are looking for candidates who demonstrate excellent communication and problem-solving skills as well as show strong knowledge of the healthcare industry so that they can properly advise patients in a cost-effective manner. Come prepared to answer behavioral questions about ethical decisions you would make on the job, such as how you would handle a child whose parents are repeat abusers or a family that violates the rules of its shelter care. You may have to juggle heavy caseloads on the job, so employers will want to hear about your multitasking and time management skills."

Top Interview Questions

Sort: RelevancePopular Date

How were ancillary services?

1 Answer

The DME company was great and the pharmacy excellent when it came to supplying medications in a timely manner. However, they closed at six and there was nothing in place to take care of emergency medications after six and until 9 the next day.

How was the physician's involvement with patients and the staff?

1 Answer

How were admissions and case management handled?

1 Answer

Have you had an irate customer? and how did you deal?

Name a time when you disagreed with a coworker and how you handled it.

Examples of difficult situations

1 Answer

Why did you choose this Company? What is your Social Work experience? Have you made Home Visits to clients in any of your jobs? How do you handle conflict?' Give an example of how you dealt with a difficult client? What was the outcome?

1 Answer

Discussed work experience and knowledge of handling confidential records.