Customer service associate Interview Questions in San Francisco, CA

As an internal candidate I am already familiar with the company culture and internal processes.

I selected: I would use what little spanish I have to help then wait for another person to help which I now regret trying to seem independent. but the other options where: call the manager call a colleague help the customer without assistance from others.

I would like to expand on providing the great customer service this airline brings to its customers. Also working in a fast paced and diverse environment gives me the opportunity to grow professionally and personally. The wonderful perks of working with an airline is I LOVE to travel.

I use google calendar and have a day planner, but it's something I'm always working on.

Make sure you are somewhat versed in other marketing channels so that you understand how they all play a role in acquisition. An understanding of attribution would be beneficial.