Employers interviewing to hire flight attendants are foremost looking for candidates with superb customer service skills. Be ready to answer a majority of situational questions that will assess your interpersonal skills and conflict resolution abilities, such as handling an upset or anxious passenger, an unmotivated coworker, or a tense emergency situation.
What is the purpose of a flight attendant?
The purpose of a flight attendant is being able to ensure the safety of passengers and being able to serve with a warm friendly smile. Not only that, satisfaction of a passenger is also an important factor of becoming a good flight attendant.