IT professionals build, design, and maintain the systems that handle storing, sending, and retrieving information. Employers are looking for individuals who are able to systematically solve the tough and unusual problems that arise in the field. Expect to be asked many hypothetical questions that will assess your thought process when dealing with complex problems.
How do you feel about cold-calling?
I don't mind. I'm outgoing and it transfers well over the phone in my voice and energy. I like helping people solve problems and as a recruiter I believe I can convey that well over the phone.