I answered the best I could to my recollection , but I still had the feeling that either she thought I was lying or I answered the question incorrectly, because then she wrote some notes and dismissed me.
Good customer service means helping customers efficiently in a friendly manner. It's one of the things that can set your business apart from the others of it's kind and to be able to help customers make the best choices for them.
aving thorough knowledge of your inventory, experience with your products, and being able to help customers make the best choices for them. ... Good customer service is treating customers with a friendly, helpful attitude.
When I'm working on a project I don't want to just meet deadlines, I prefer to completes the project ahead of schedule.
have quite a few strengths…(pause to think)…probably my greatest strength is my reliability. Part of my reliability is consistently being there, I have a 100% on time record at work and have had it for the last three years. But it's more than that. People know that they can trust me to do what I say I will do, they trust me to deliver. For example, my boss had a difficult project that needed to be completed in a short amount of time. He asked me in a meeting with the rest of our team to take on this project. After the meeting, he told me that he gave me the project because he knows that I will deliver on time. He's right. I just delivered the project yesterday, a day ahead of schedule. And it was right the first time, no corrections needed."
this happens quite often as most in this line of work would confess. I simply explain to the crew member (at least once per week) how I realize its not exactly the golden ticket to paradise but I'm here to work just as much as they are. Sugar coating is something that doesn't wxist in vocabulary
I always tell them I will do my utmost best to accomodate, if and only if they have someone in mind that they contacted about a trip trade. As far as I am concerned, the company doesn't pay me enough to be a personal assistant to every crew member needing favors. They do the work, and I push the pencil.
Transitioning from a different role in aviation, the biggest transition will be adjusting to sitting in front of a computer all day. However, I have had previous administrative positions, which I have excelled in, and I do not think this will be much of an issue going forward.