seasonal interview questions shared by candidates
What is one main character trait required for good customer service?
Patience, so you can listen to what the customer has to say even when they're not in a great mood, and stay calm and polite to find a solution that pleases them.
I do agree with that
Did you get hired and if so how long did they call after the interview
There were several questions asked. The key thing to look up is the core values of Sephora, brush up on your makeup knowledge, but most importantly, brush up on your customer service answers to really wow the interviewer. -Why do you want to work for Sephora? -Do you know who our parent company is? -Do you have any previous retail experience of at least one year? -How do you deal with a client complaint? -Are you passionate about client service? How so?
She actually asked me this particular question twice but phrased it differently the second time. First time: Let's say that one of your assignments with a client lasted much longer than you thought it would and you only have like two hours left and you still have to go meet with three more clients. You still have to finish the meeting with the current client, what do you do? Second time: Let me rephrase that earlier question, let's say that you underestimated the time it would take to do an assignment and there is two hours left and that you still have three more assignments that need to be completed on that day. You see me enter the room to check to see how everyone is doing. What do you do?
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