Senior Account Manager Interview Questions

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Senior Account Manager interview questions shared by candidates

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Anaplan
sr Customer Service Representative was asked...December 1, 2023

Tell about your CS Experience?

Attentive

Asked about client management experience, examples and approach to data and upselling

1 Answers

Gave examples of my work to portray skills in each field

Pinterest

How do you handle difficult situations with clients? If you gave a client a recommendation but they didn't want to take it, how would you respond?

Adaptavist

How would you expand an account? How would you improve poor NPS score?

Zoom Video Communications

Why are you interested in working for Zoom

1 Answers

I listed all the different services they offer and how interesting I find them

Optum

How will you bring value and assist our customers? Why are you a good candidate for this position?

1 Answers

I said that I will anticipate customer needs. I will answer the questions they ask directly, and then address other issues they may have. I am also willing to learn and accept corrections Less

Prodege

tell me about yourself? do you have any questions?

Department of Statistics New Zealand

Have you ever lead a team and if so how many people were in it?

Amazon

What is the biggest sale you've made?

Apple

How do you handle difficult customers

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