Senior Center Manager Interview Questions | Glassdoor

Senior Center Manager Interview Questions

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Senior center manager interview questions shared by candidates

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Do you think that the company you are working for now has better or worst customer services than us?

1 Answer

The surveys done by the company have been positive, but there are times when clients are upset when the wait time is too long, so you have to adjust by hiring more agents and do mmore continuos training

Tell us about a project where you collaborated with other departments.

How do you handle conflict in a group setting?

1 Answer

Your attitude is the most important thing. Layoff any "fluffing" your experience. Tell it straight and have a personality. Don't be so nervous you can't talk.

Can you work the hours required? What experiences do you have with cash handling?

How would you establish a process for Incident Management where the existing process is loosely followed?

1 Answer

about effectiveness of role playing and creating a "selling culture"

i truly do not recall the question it was few years back . But it just the usual suspect regarding customer service and sales

Describe a time you had to performance manage an employee

1 Answer
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