Senior Customer Service Interview Questions | Glassdoor

Senior Customer Service Interview Questions

166

Senior customer service interview questions shared by candidates

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This was on a questionnaire they gave me: "What is the least amount of money (per hour) you are willing to accept?"

2 Answers

It was extremely hard for me to pin down a number, and I found the question rather offensive.

What is starting pay?

The most unexpected question would possibly be what how would I handle an irate or out of control customer.

1 Answer

How do we know that you will not leave this position suddenly or abruptly?

1 Answer

How would you handle an upset customer calling in because he is unable to log into his account online and make his payment?

1 Answer

Nothing difficult, but I was asked how to I feel about working a schedule that changed every two weeks and if I was available to work Monday - Friday between the hours of 8 AM and 7 PM.

1 Answer

For me the most difficult was the assessment it was 45 mins long.

1 Answer

Nothing out of the ordinary. Process very smooth.

1 Answer

In what ways have you Surprise & Delighted a coworker

1 Answer

Whay was most difficult business challenge you have ever faced.

1 Answer

Are you willing to work for nearly nothing, experience extreme stress, and then face the threat of being terminated without reason are cause?

1 Answer
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