Senior Customer Service Representative Interview Questions | Glassdoor

Senior Customer Service Representative Interview Questions

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Senior customer service representative interview questions shared by candidates

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How do we know that you will not leave this position suddenly or abruptly?

1 Answer

I will not leave this position because I love helping customers and solving their problems. Trust me, you will not be disappointed.

Why did you apply for the position?

1 Answer

How would you handle an upset customer calling in because he is unable to log into his account online and make his payment?

1 Answer

For me the most difficult was the assessment it was 45 mins long.

1 Answer

Describe a time when you had to go out of your way for a customer?

1 Answer

Why do you want to work for this company

1 Answer

I prepped for the interview, so I was prepared for the questions, probably the question where do see yourself in five years.

1 Answer

This was on a questionnaire they gave me: "What is the least amount of money (per hour) you are willing to accept?"

2 Answers

The questions were pretty straight forward. Mostly the usual - Weaknesses, strengths, where do I see myself in a year, 5 years etc.

1 Answer

In what ways have you Surprise & Delighted a coworker

1 Answer