Senior Customer Service Representative Interview Questions | Glassdoor

Senior Customer Service Representative Interview Questions

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Senior customer service representative interview questions shared by candidates

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Standard interview questions. "What is an area of weakness for you?" "If I were to ask one of your friends about you, how would he/she describe you?" "Tell me a little bit about yourself?" "What questions to you have for me?"

Describe a time where you had a great success?

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What was I expecting to get out of the position I applied for?

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What is one thing you have taken from your customer service experience that you have applied to your daily life?

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Tell me about a time when you didn't agree with a business process and how did you resolve it

What skills can you bring to the team

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Why do you want to work for Amazon and what makes you a qualified candidate?

Give me an example when you had to deal with a difficult customer ?