Senior Support Account Specialist Interview Questions | Glassdoor

Senior Support Account Specialist Interview Questions

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Senior support account specialist interview questions shared by candidates

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why would a company NOT use salesforce.com?

1 Answer

1)security concerns 2)basic mobile features 3)not strong order mgmt and product functionality

explain a situation where there was high escalation and how did you handle it?

were there any proactive actions you took to delight the customer?