senior systems administrator interview questions shared by candidates
If the customer was on the phone angry and pressuring to get the system back online but you didn't know what the issue was how would you deal with the situation
Try to keep the customer informed while solving the problem. Makey them feel their problem is the only issue your focused on. Show the customer sucess no matter how little to gain their confidence.
"If an employee of the company is downloading and installing software not allowed by company policy to their laptop how do you handle this situation?" Keep in mind, that in this hypothetical the manager has given no previous guidance on how to deal with this situation. You do not know if your response is what the manager would want or doesn't want. Things like this are handled differently at different companies and you have not been informed of any process to handle it.
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