Senior Technical Support Analyst Interview Questions | Glassdoor

Senior Technical Support Analyst Interview Questions

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Senior technical support analyst interview questions shared by candidates

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Why are manhole covers round?

1 Answer

So they don't fall in on themselves.

Can you describe the difference between system x and system y?

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Some basic questions about hardware of PC and troubleshooting.

Describe the individual components that comprise a single VMware virtual machine instance. How does Vmotion work?

1 Answer

How much customer experience do I have in the field of technology?

1 Answer

Have you ever had to tell a customer no and how did you handle the situation?

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Tell us about a time when you were a major contributor to team-based project centered on improving customer experience. What was your specific contribution and what was the outcome?

Current position and role, ability to travel, how many people reporting to me and their roles

18 of 8 Interview Questions