Service Advocate Interview Questions | Glassdoor

Service Advocate Interview Questions

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Service advocate interview questions shared by candidates

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Many questions were basic customer service questions, such as how one would handle an irate customer over the phone.

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Any and all answers indicating a working knowledge of good customer service will impress.

Name a time you put the company success over your own personal gain and what was the result?

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Unable to remember any specific or difficult question.

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Tell me about a time you had to explain something complex to a customer.

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They asked about 5 questions, all loosely based on their Core Values

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How did you handle stressful situation pertaining to a particular job on your resume'?

Tell me about a time when you viewed unethical behavior at work...

Describe my work experience in detail. Really specific on customer service experience for this position.

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Does this job seem like something that will interest you?

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