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Service Associate Interview Questions

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“Do you have anymore questions?”

“When have you exceeded the expectations of a former employer.”

“If you talk on the phone with any anger customer how would you handle the customer?”

“Are you bilingual?”

“The most difficult question, at the time, was when they had asked me, "What would you do if you noticed that an associate is rude when dealing with a customer?".”

“The most difficult question and unexpected question was If I could be trusted with a secret. Of course I am trustworthy.”

“What is your idea of customer service”

“They of course asked what is you're biggest weakness.”

“Can you explain the human sigma 6 plan or the Ford model”

“They asked me to tell them about a stressful situation I had been in and how I handled it.”

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