Service Center Representative Interview Questions | Glassdoor

Service Center Representative Interview Questions

219

Service center representative interview questions shared by candidates

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"...been convicted of a felony.." "...have you been arrested..." "...Would you care to elaborate?"

1 Answer

Totally illegal interview questions (excluding the felony question)...which I answered regardless.

These are samples: *Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way. *Describe a time when you were faced with a stressful situation that demonstrated your coping skills. • Give me a specific example of a time when you used good judgment and logic in solving a problem. • Give me an example of a time when you set a goal and were able to meet or achieve it.

1 Answer

Name a time when there was mis-communication on a current or previous job?

1 Answer

What I can bring to the job

1 Answer

Personality quiz, did I feel I had good phone etiquette, how well did I handle irate customers, how did I handle irate customers?

1 Answer

Please explain periods of unemployment.

1 Answer

Explain to me a time that you used a skill that you previously learned in school or elsewhere.

1 Answer

what would you say your worst weakness is?

1 Answer

Why do you want to work for Verizon?

2 Answers

What cartoon character would you be if you were one.

1 Answer
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