Service Clerk Interview Questions | Glassdoor

Service Clerk Interview Questions

368

Service clerk interview questions shared by candidates

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How would you deal with a difficult customer?

2 Answers

· Smile · Stop what I am doing & give them my undivided attention so they feel important · Look them in the eye · Ask how I can help them · Do not take anything they say as personal · Keep smiling no matter how much attitude they pour on

Be smile... And stop what you are doing, give them full attention so they feel important. Ask Sir/Madam, how i can help you. Keep smiling and try to give the best service to them. Sometimes you can call your manager to talk with them.

Can you operate a computer?

2 Answers

A customer notices a product on the shelves that has passed its expiration date and they tell you about it. How do you respond to it?

1 Answer

Name a time when you communicated a message. (This question is left intentionally vague)

1 Answer

The interviewer asked me if I thought my age would keep me from lifting boxes and stocking shelves.

1 Answer

Why did you choose Publix?

1 Answer

What is your availability?

1 Answer

Standard interview questions. Nothing inappropriate.

1 Answer

When can you start?

1 Answer

Describe a time when you were faced with a difficult customer. How did you handle the situation?

1 Answer
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