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Service Desk Agent Interview Questions

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Service desk agent interview questions shared by candidates

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Printer is connected to network and showing on desktop as installed printer, File has been sent to the print server and awaiting to be printed but no document is printed.

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Driver issue

Do you have reliable transportation?

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What creative processes have you provided to your current or past employers

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How can you handle multiple customers at once? What is a bad situation you've been in and how did you fix it? How well can you handle being under pressure from loads of work?

I didn’t think anything about the interview was difficult

Have not been asked any questions yet. Interview tomorrow.

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