Service desk analyst i Interview Questions


Service Desk Analyst I interview questions shared by candidates

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Bell Techlogix
Tier I Service Desk Analyst was asked...November 1, 2013

We simulated a tech support call.

1 Answers

I handled the issue, it was more about following a base troubleshooting scenario. Less

SVN CompassRock

if i am flexible

3 Answers


I want a job

I want a job Medical Resi ptionist


How would I benefit the company

2 Answers


I would bring excellent customer service experience.

C3i Solutions

Sing an English Song What is BSOD

2 Answers

BLUE SCREE of DEATH An serious Crash or Error in Windows

Blue screen of death its an ram issue

C3i Solutions

Open questions (Mostly abt ur resume and ur past experiance).

1 Answers

Be reasonable and give answers as per the question, donot prolong ur answer as they may have chance to ask questions from ur own answers. Less

C3i Solutions

Do you have any customer service experience?

1 Answers


Pacific Sunwear

Do you know about PacSun and what they do? What ticketing systems have you used?

1 Answers

I was very familiar with the action sports retail business because I did shop there regularly so I had history and background on the question. Less

St. Jude Medical

Strength and weaknesses

1 Answers


HCL Technologies

Questions about Blackberry email and certain programs/abilities on Skills test. Specific process steps on how Active Directory and VPN connections work.

1 Answers

Seriously! Blackberry. What are we in the Dark Ages. No one uses those anymore.

Reynolds and Reynolds

(you have 30 seconds) Jigsaw says, If 10 people can do a piece of work in 5 days, working 2 hours a day, how long will 2 people take to do the same work, working 5 hours a day? (you have 30 seconds) Which number should come next in this series? 10, 17, 26, 37, ? Repeat this * 200

1 Answers

1) 10 days 2) next number is 50

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