Service Desk Associate Interview Questions | Glassdoor

Service Desk Associate Interview Questions


Service desk associate interview questions shared by candidates

Top Interview Questions

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What was a problem that you had in the past? and what did you do to fix it?

1 Answer

i had talked about a problem i had with fixing a computer and what i did to resolve the issue.

How I handled conflict in the work place

1 Answer

Explain one time when you exceeded a goal someone set for you.

1 Answer

Talk about your work experience, Strength and Weaknesses. Why should I hire you? It's also very informal so no need to be nervous.

Don't really remember because I started in high school and have been back and forth between college ever since.

What would you do if someone started yelling at you because you cannot return a product?

Describe a time when you went above and beyond your duties

I really didn't have one. The interview went plenty fast because the manager was really busy.

They weren't that difficult, it's just difficult if you've never been in one of those situations.

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