Service Desk Interview Questions | Glassdoor

Service Desk Interview Questions


Service desk interview questions shared by candidates

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Have you used remote deployment systems?

1 Answer

I have used Remote Desktop and RIS.

We simulated a tech support call.

1 Answer

What experience do you have with Microsoft SCCM? What Experience do you have using SNOW SAM software? What experience do you possess leading/managing a service desk?

1 Answer

It sounds like you are overqualified for this position? Also ridiculous scenario's for example 400 printers are delivered and they were ordered by another dept. You have 10 days to install them. How would you handle this?

3 Answers

Why don't you have a car?

2 Answers

What are your greatest weaknesses

1 Answer

Why was I 32 years old and still not married.

1 Answer

How would I handle a specific issue?

1 Answer

Typical "how you handle a difficult customer" questions - internal customers in this case.

1 Answer

What creative processes have you provided to your current or past employers

1 Answer
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