Service Operations Analyst Interview Questions | Glassdoor

Service Operations Analyst Interview Questions


Service operations analyst interview questions shared by candidates

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Tell us about a time where you've had to do a continuous improvement process, what was the process, results, and what did you learn?

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Explained a result that had been happening, I had question on why it was happening (hypothesis), I gather data), made a plan to address the issues and showcase how it fostered increased trust and decreased the issue happening. What I learned and what the result means in % to the organization going forward.

What is your biggest weakness.

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Basic Linux and Windows questions - Monitoring tools, ticketing tools etc.

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