Service Representative Lead Interview Questions | Glassdoor

Service Representative Lead Interview Questions

37

Service representative lead interview questions shared by candidates

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if I were stuck on an island and could only have 3 things what would they be.

2 Answers

Book, Music,Pen

Food, water, and a phone so I could get off the island!

What was the most difficult sale? How did you overcome the objection and how can you translate that to banking?

1 Answer

How do you have handle conflict, if the conflict is with the manager? (It was stated that they have strong personalities and are hard to work for)!

what in your career background would you do over?

1 Answer

Tell me about a time that you had to go above and beyond your normal duties to help a client. What was the situation and how did you handle it? What was the outcome? What could you have done differently?

Tell me about an ethical dilemma you were faced with in the work place.

Describe a time when you went above and beyond to help a customer out?

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