Customer Service Representative Interview Questions in Singapore, Singapore | Glassdoor

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Customer Service Representative Interview Questions in Singapore, Singapore

"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."

Top Interview Questions

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Tell me about yourself

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Experience that ties into the job, skills etc.

Why do you want to work in Bloomberg? How do you like the shadow session? What other industries you would like to choose other than customer service?

Situational questions like how would you handle a nasty customer, how good are you in prioritizing your work and in handling stress

Why you would choose in Customer Service industry especially Call center?

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Are you able to work overtime

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