Customer Service Interview Questions in Smyrna, GA | Glassdoor
Customer Service Interview Questions in Smyrna, GA

Customer Service Interview Questions in Smyrna, GA

As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.

Top Interview Questions

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Do you ask for permission or forgiveness? Has (your answer) ever backfired on you?

1 Answer

Forgiveness. The phase always goes "It's better to ask forgiveness than for permission" and I followed that montra and gave an example where forgiveness backfired but the situation was resolved in an amicable manner.

How many hours can you work in a week.

2 Answers

Why are you looking to get in the auto finance business?

1 Answer

How are you doing today?

2 Answers
110 of 17 Interview Questions