Customer Service Representative Interview Questions in South San Francisco, CA | Glassdoor

Customer Service Representative Interview Questions in South San Francisco, CA

"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."

Top Interview Questions

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What is your weakest quility.

2 Answers

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Define the word quility. I've never heard of it before. Do you mean quality?

Do you understand what supplemental enrollement does?

1 Answer

What do you feel about Customer Service?

1 Answer

How do you handle negative experiences with customers?

1 Answer

What was roadblock that you had to overcome and how did you do?