SPA Receptionist Interview Questions

Remain calm, apologize for the inconvenience and summon a supervisor.

A difficulty with my boss she was abusive to residents as well as myself I couldn't handle it anymore and reported to HR what she was doing. I was really upset becuz I was about to get my christmas bonus and was really sad to leave the residents I got close to over the past two years. She hasn't been fired as far as I know but shouldn't work in the business for sure. I'm now looking into other avenues for work but really love doing activitys in assisted livings or nursing homes.

I was a lil late for an activity at my assisted living home I worked at because I was doing something else for the company I came back and assuaged the feelings of the resident who was upset started the activity as usual and everything worked out. The resident and my boss actually thanked me for how stress free I handled it.