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SPA Receptionist Interview Questions

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“What made you choose to work here?”

“If a guest is upset, how do you handle it?”

“All questions were regarding providing excellent customer experiences for guests, past, present and future.”

“Name a time you went above and beyond for a customer.”

“Do you have customer service experience?”

“What do you know about the Grand Del Mar? About the Spa specifically?”

“Describe a negative/difficult experience in your career and how you handled it.”

“What makes you qualified for this position?”

“What would make you the best choice for this positon?”

“Personality questions pertaining to work ethic and how one would deal with particular situations with customers or clients.”

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