Customer Service Representative Interview Questions in Spartanburg, SC | Glassdoor

Customer Service Representative Interview Questions in Spartanburg, SC

"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."

Top Interview Questions

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What was my dream job?

1 Answer

A tour guide for African Horse Safaris

Would you be willing to do this job for years before being able to apply for another?

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Why would you be a good fit for the company?

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If a tenant was mad and screaming at me how would I handle the situation?

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Basic employment questions. Basic things like what would you do in this case ect.

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After Candice explained the Core Values of the company to me- she asked which one I felt was a strength of mine and which one did I value most in my work environment.

can you type 25 WPM. We role played a phone call. Mostly things off of my resume.

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What 3 TV shows do you watch?

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