Could you please let me know how was the skills test? Do you remember the questions? How can I prepare myself for this test? Thanks
Study and read Ebooks about hardware and motherboard if in same postion above technical support over the phone ., search over google there're many free books in computer ., about stream questions it's so sample same any interview question plus your experince in careers ...
Synergy Staffing Inc. in Pittsburgh, PA is not related to any other companies that, fortunately or unfortunately, happen to share the same name. We are one sole office in Pittsburgh providing regional support to 100's of companies in southwestern PA, as well as areas of Ohio and West Virginia. So, I'm sorry to here about your experiences with the Synergy Staffing in Overland Park, KS .....but I just wanted to point out that Synergy Staffing in Pittsburgh, PA is NOT affiliated with them.
While I have several years of both tech support and call center experience, I have no tech support experience in a call center. So the interviewer, again a very nice and professional employee, seemed to completely lose interest in the interview.
I would follow up with, having both tech support and call center experience, I believe I have (number of years exp.) in assisting customers over the phone and would have no problem providing tech support over this medium.
Would you rather be first in the office in sales and not have people in the office like you; or seventh in performance in the office but everyone is calling you after work wanting to hang out socially?