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Store Leader Program Interview Questions

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“All behavioral questions- nothing about technology at all. They want to know how you problem solve and deal with many types of customers. Additionally, they want to know how you prioritize problems...”

“How did you hear about the Apple Store Leader Training program?”

“Think of a time when you went above and beyond to help a customer.”

“Q: Tell me one example that you exceed people's expectation.”

“Tell us about a time you received feedback from a customer and were able to use that to improve your customer service in the future.”

“Tell me about a time when you only had a little information about the situation.”

“when did you first become interested in Apple?”

“Tell me about a time when you had to use incomplete information to make a decision”

“Tell me about a time that something you were trying to communicate was not being received well. How did you get your message across?”

“How do you deal with ambiguity”

110 of 16 Interview Questions