Store Manager Interview Questions | Glassdoor

Store Manager Interview Questions

"When interviewing candidates for the role of store manager, employers are looking for positive leaders that can steer the team towards assisting customers, managing merchandise, and keeping the operation moving smoothly. In an interview context, be prepared to answer questions about your ability to sell a product, resolve issues, and create an enjoyable work environment with strong customer service. You should also be ready to discuss any previous experience in sales or retail."

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What would you do if you had an employee who refused to follow a new program?

2 Answers

Suggest a time line in which they comply to the new program. If further refusal continues, ask for their resignation in writing.

Asking for resignation is a breeding pit for disaster waiting to happen. You come off as being militant and incredibly authoritative (dictatorial). However, this is a fairly common *objection* to new processes being implemented. At this point in becomes a discussion as to *why* there is a new procedure/policy/program. Sure they may not initially agree to it, but in time, if it is something that is indeed beneficial they will either comply, or find another job (and it won't be me forcing them to do so!)

What would you do if one of your employees came to you with a very personal problem that did not have anything to do with their job?

1 Answer

Describe a time that you dealt with a teammember who felt disciminated against.

1 Answer

Describe your management style?

1 Answer

What qualifications do you look for in an employee ?

2 Answers

Given the head pointers to two linked lists of unknown length, find the node of intersection if they do intersect.

5 Answers

why are you looking for a positon with Kohl's?

4 Answers

Where do you see yourself in 5 years?

3 Answers

What things automatically impact sales if not executed correctly?

4 Answers

What are your weaknesses?

7 Answers
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