Strategic Operations Interview Questions | Glassdoor

Strategic Operations Interview Questions

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Oct 20, 2009
 If we undertake a campaign to contact our 30 day overdue group of customers, what is our overall probability of success given the following probabilities: 50% chance of having their e-mail on file 20% chance of a customer paying their bill without us contacting them 30% chance of a customer reading the e-mail we send them 30% chance of a customer making a payment if they read the e-mail etc.5 AnswersUse a decision tree.this is likely an applied probability question: My answer is to apply total probability formula here.It's ~25%. .5 x .3 x .3 = .045 or 4.5% success rate from emailing. Add to that the unprompted payment rate (.2 or 20%) and get 24.5%Show More Responses^That method won't work because it's possible that there are those on the email list that would respond without an email, so there would be some overlap, which means you can't just add the two together. Easiest way to approach it would be to draw some sort of Venn Diagram20% of customers will pay no matter whether their email is on file. For the remaining 80% of customers who won't pay without contacting, the chance campaign is successful is 0.5*0.3*0.3. Total probability of success = 0.2 + 0.8*0.5*0.3*0.3=23.6%. However, this only works if the email campaign probabilities for the 2 populations (customers will pay anyway and customers won't pay w/o contact) are the same.

Strategic Operations Manager at Newfront Insurance was asked...

Mar 23, 2019
 Why am I interested in insurance?1 AnswerInsurance is a great annuity business with high retention rates - the original SaaS, without the software. And now, Newfront is bringing software into the equation!

Oct 20, 2009
 Tell me about a time you...1 AnswerJust use the CAR format, and you'll be fine.

Strategic Energy Operations Analyst at East Bay Community Energy was asked...

Jul 23, 2019
 Case study choosing between two potential PPAs.1 AnswerInterviewer was helpful and answered questions and it was more of a discussion, weighing all of the factors (quantitative, qualitative, policy-oriented, market pricing, etc.).

Senior Strategic Operations Manager at Uber was asked...

Jul 22, 2019
 Why do you personally want to work at Uber? Why this role specifically?Be the first to answer this question

Strategic Operations Coop at Johnson & Johnson was asked...

Nov 29, 2017
 Describe a time where you had to troubleshoot equipment. 1 AnswerI described a time where I had to fix a small distillation column because we couldn't get a low enough vacuum on it. I described how I went about fixing the problem and attacked it piece-by-piece

Strategic Operations Manager at KLAS Enterprises was asked...

Jun 14, 2015
 How past research opportunities would prepare me for this role.Be the first to answer this question

Strategic Sales & Operations at Keeper Security was asked...

Mar 7, 2018
 What would your prior manager say is one of your greatest strengths and weaknesses?1 AnswerWent through position by position that i previously held and had a strength and weakness that applied to each position and how i grew from it and became better.

Strategic Operations Manager at Uber was asked...

Oct 18, 2018
 Explain a difficult experience you had at work and how you dealt with it. Be the first to answer this question

Senior Strategic Operations Manager at Uber was asked...

Jul 22, 2019
 Tell me about a time you dealt with conflict in the workplace. Give specifics. Be the first to answer this question
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