As a person who experienced 15 brainstrokes and underwent neurosurgery 4 times, I wasn't able, due to a memory deficit, eventhough I held a degree in Creative Writing; I took my degree after my craniotomy. Then, after several years, I stumbled into tutoring and have been working as a professional tutor 15 years.
Also, what I've learned in graduate level special education classes is that, even specialists in special education, sometimes, can be arrogant and mis-/uninformed.
I would relate the subject in hand with some real-life examples. I would try to show the student some online videos about the subject. I would get the student's attention by asking his/her hobbies and then try to relate the subject with them if possible.