SUPERVISOR CALL CENTER Interview Questions | Glassdoor

SUPERVISOR CALL CENTER Interview Questions

93

SUPERVISOR call center interview questions shared by candidates

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Explain a time when you did not agree with your director about a policy?

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Policies are in placed for a reason, agreeing is not necessary but voicing your opinion and getting understanding helps to ease acceptance of the policy.

Did you like your previous position managing a telemarketing company?

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What are the most important skills of a leader?

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Never be to excited about working for the company keep smiling to a minimum

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Do you have a a problem helping culturally disadvantaged people on the phone?

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What is the minimum salary you need to survive on.

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What at this time the amount I would accept?

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Standard STAR Questions; What was a time that you had a disagreement with an employee and how did you handle it.

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Can you work until 8pm?

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basic questions about product knowledge and probable scenarios

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