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Support analyst Interview Questions

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Management wanted to know how I would proceed to resolve a customer's issue, such as an application malfunction.

How would you handle a situation where there is no clear solution to a problem

8 Answers

Logic puzzles.

6 Answers

It wasn't a serious of tough or difficult questions. There was a series of questions which I answered, and then because I thought I properly done my homework. when I was asked if there were any questions I had for the interviewer, I asked if they had tested their pages against some security issues that were going on at the time. The interviewer had to admit no they hadn't.

3 Answers

How to you test for network connectivity on a PC

2 Answers

Describe a time where you were given multiple tasks to do at the same time, how did you handle these task and why.

3 Answers

How would you handle a call from an unhappy executive who had been waiting for help for 2 days?

2 Answers

Why would you want to join a small company like our given your prior gigs

3 Answers

Do you have Knowledge of Active Directory

3 Answers

How do you select a database in query?

2 Answers
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