Support Coordinator Interview Questions


Support Coordinator interview questions shared by candidates

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Rodan + Fields
Sales Support Coordinator was asked...July 22, 2015

If you had a call that needed to be transferred to a supervisor but all of them were on the phone so you would have to handle the call and resolve the issue yourself. How would you handle this?

1 Answers

Obviously my job is to resolve all issues and contacting a supervisor is my absolute last stitch effort. This is also difficult because I'm not aware of your procedures for retention such as expedited shipping or upgrading products so I'm going to refrain from suggesting those to my customer. I would simply say I can place you on hold and currently all our supervisors are helping assist other customers at this time if you would rather I can take your information and relay it over to them to give you a call back. Less

DeVry University

What do you do when you've finished your work but still have to be on the clock?

3 Answers

Find a co-worker that can use a helping hand.

There’s always something that can be done extra in any job, whether you clean, or organize something or reorganize something. You can also read the company’s manual and a lot of times you’ll learn things you never knew about. Less

Uuuuhhhh, like, I browse Imgur. Can I say that? I said I read and (used to) do homework. Less


If you were an animal, what would you be?

2 Answers

Just be smart about the way you answer and have a reasoning behind it

I would be a lion. In order for the lion to be king of the jungle, one must first be noticed. Take pride in your territory. Always be alert and detailed oriented in all actions. All the other parties around will take notice and you will earn their respect and loyalty. Less


What do you know about flydubai?

1 Answers


Aberdeen Performing Arts

How would you improve security level within the company?

1 Answers

Providing a cyber security trainings for all employees.

Laminex Group

What do I think separates me from other IT professionals.

1 Answers

My character. Eager to learn, great interpersonal skills.

Hanjin Shipping

Motivation to jump into shipping industries.

1 Answers

It was on bulletin board of univ.

Kenny Construction Company

What was the most selfish decision you've ever made?

1 Answers

I don't have a good answer to this question; I wasn't selected for the job, so my answer may not have been good enough. Less


What can you bring to the role that makes you different to other candidates?

1 Answers

Answered reverting back to the presentation I'd already delivered answering this and added a few extra notes. Less

Campbell Hausfeld

Give me one reason why I should not hire you.

1 Answers

There's no reason why you shouldn't hire me.

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