Support specialist interview questions shared by candidates
You are trying to access a file on a shared drive, but cannot (somewhat vague way to phrase question, but that is its intent I suppose)
Is the computer that is sharing the drive turned on?
This may be a trick question, to answer think carefully, describe what you would do. Sample- I would check to see that I can open other files that I am allowed access to. Then I would check the permissions and see if I am allowed to access this file, if not I would ask the person in charge of permissions to grant me access, if I have the correct permissions I would make sure that my programs are working correctly and would copy the file to my local drive to modify or use then if needed, paste the file on the shared drive where the information is needed. Also, you would need to make sure that the file is not in use by another person and is not accessible because of it's current use.
I suppose her question of "Why should we invest x amount of money into training you for this job" because it puts the interviewee in an awkward position -- like she implies "remember how much we'll end up using our budget to pay your salary, so justify why we should do so, even though we'd probably prefer not to."
See Interview Questions for Similar Jobs
- Customer Service Representative
- Software Engineer
- Technical Support Representative
- Technical Support Engineer
- Support Specialist
- Business Analyst
- Technical Support
- Technical Support Analyst
- Project Manager
- IT Support Specialist
- Account Manager
- Product Specialist
- Sales Representative
- Senior Software Engineer
- Account Executive
- Software Developer
- Product Manager
- Customer Support Specialist