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Tax Technician Interview Questions

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Tell me a time you dealt with a difficult customer, and what was the outcome?

They want very much detail that sometimes is very time consuming to look back and find. If you combine employment with company that changed it's name 3 times the background investigation will wonder why you did not list each individually. For years you are out of work they want exact dates.

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did I enjoy working with taxpayers

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They asked situational question. Describe a situation where you had a difficult interaction with a client and what did you do to resolve it with a positive outcome.

The only thing that was difficult is trying to compare some of the scenerios they had set up to real life experiences I was involved in.

When you apply on line they will give you questionaire to answered the best you can

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