Tech Support Engineer Interview Questions | Glassdoor

Tech Support Engineer Interview Questions

39

Tech support engineer interview questions shared by candidates

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How do you respond to an angry customer?

2 Answers

Respond in a calm fashion, express that you understand their frustration. take the pertininent information down, and inform them that you will speak to your manager regarding this.

and you don't care

very detailed Internet protocol level questions

1 Answer

Technical interview was how much Linux do you have? How much storage experience and VMware VDI experience?

Tell us about your previous places of work, how those companies differ from each other

Please describe how you would troubleshoot a browser window that will not launch? What steps would you take?

What's the difference between between UDP and TCP?

1 Answer

Describe one the most difficult customer situations you have experienced and how did you handle that?

What is topology?

1 Answer
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