Technical Support Coordinator Interview Questions | Glassdoor

Technical Support Coordinator Interview Questions

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Technical support coordinator interview questions shared by candidates

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Verizon Wireless follows the STAR format for interviewing questions. They are random and can include such questions as "What was the most difficult problem you successfully solved?". They may also pose role-play type questions, in which you need to react based on a particular customer statement or question.

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I interviewed 3 times for my tech support position, and each time failed out of the interview process. In depth preparation is a must.

Why would like to work as a Techinical support coordiator

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Who would handle an irrate customer

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Why do you believe that you are a great fit for this position?

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Why should we hire you?

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Tell me about a time when something went wrong and what you did to fix it.

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Describe a time when you had to deal with an angry customer, and how you turned things around positively.

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tell us a time when you had to make a difficult decision

You miss some excellent people getting hired or moving in company since they can't do company's "star" format of interviewing

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