Telephone banker interview questions shared by candidates
When facing a difficult customer, how were you able to handle the situation and was there anything from that experience that you learned from and/or would have done better?
At Chase, your sitting down all day on the phone with customers. Do you think can handle being in a stable environment where you are required to sit behind a computer screen 100% of the time?
ALL answers must pertain to SPECIFICS with DETAILS. ex tell me a time when you had to deal with an irate customer , what was the problem, how did you handle it and what was the outcome type of questions.
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