Telephone Customer Service Representative Interview Questions | Glassdoor

Telephone Customer Service Representative Interview Questions

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Telephone customer service representative interview questions shared by candidates

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There is a creative question on the written section that asks you to describe what your life would be like if you lived on a space station near the planet Jupiter.

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I love this, because it is a wonderful example of how to think on your feet, and to fill in gaps while you are trying to search out the information you need.

Q: Tell me how you have handle a difficult customer in the past?

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Q: Why do you want to work from home?

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Q: What can you tell me about Sitel?

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If I'm available for trraining

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I didn't expect them to be asking questions like what is Phishing? That question belongs in a computer classroom not an interview.

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How do you handle working with different supervisors, and their different styles?

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Will you be able to stick to your availability for the next 3 months?

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Why should we hire you?

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Why Alpine Access?

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