Telephone Customer Service Representative Interview Questions | Glassdoor

Telephone Customer Service Representative Interview Questions

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Telephone customer service representative interview questions shared by candidates

Top Interview Questions

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Did I enjoy speaking with people I didn't know on the telephone

1 Answer

How can you assist customers when there are frustrated?

1 Answer

Did I enjoy speaking with people I didn't know on the telephone

1 Answer

What would you do if you didn't have internet access?

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the questions they would ask was what and why would we pick you for this position and what can you bring to the company.

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What is one bad experience you have had to deal with a customer in customer service on, and how did you handle it.

1 Answer

How did you handle your last angry/upset customer? Name one time that you assisted someone with technical help and what the steps were you took?

Top question is previous work at home experience. Recruiter are very interested in any call center/problem solving experience.

1 Answer