Telephone Sales Interview Questions | Glassdoor

Telephone Sales Interview Questions

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Telephone sales interview questions shared by candidates

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His toughest questions were concerning calculations of commissions based on different levels of sales.

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While the PROCESSES of mathematics come easily to me, calculating on the fly is not my strong suit! Especially under scrutiny. Still, it wasn't terribly hard math... it just took me by surprise.

Tell me about yourself?

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How would you upsell a specific customer

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Name a time when I had an upset customer and I wasn't able to calm the situation down.

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Was asked to perform a multiple step computer skills test, involving using 4 windows at the same time.

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Tell me about a time you overcame an objection.

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Do you think it is ok to make mistakes?

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None, all easy questions, they played no games... simple and straight forward. pass the test and your in.

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Q: How do you handle difficult customers?

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